April Blackburn @masteresthetician101

"Building a loyal clientele can be such a struggle especially if you are new in this industry like I am. The “Keep Your Clients” course has made such a difference in my confidence as a new esthetician! It lays out such simple ways to keep your clients coming back to you long-term. Who doesn’t want that, right?! I have already noticed a huge difference in client retention since I took this course a couple weeks ago. Seriously so much crucial info that you don’t want to miss out on! Invest in your business, invest in your clients, and invest in yourself as the bomb ass esthetician you are!"

Cherokee Jackson @thecherrydollface @skinbycherokee

"I am SO glad I took the Keep Your Clients course before opening my own space. There were so many things that I either hadn't thought about, or hadn't though about thoroughly enough. I suggest having a pen and paper handy because you are definitely going to want to take notes. This is a TON of information! M’Lisa is a great instructor and she keeps things entertaining and gives a lot of real life examples of the topics she is teaching. I highly recommend this course!"

Shari Tammietti @skinsoulretreat @elevated.esthetician

"5 Stars!!! This course helps estheticians identify weak spots in their client systems so they can be strengthened. I love all aspects of customer service and really enjoyed the way this course was laid out to really look at your points of contact with clients and find ways to elevate your client experience. You can tell M’Lisa and Royal have poured their heart and soul into this course to help their clients achieve better client retention! Learn how to keep the clients you already have instead of always searching for new ones!"

Aubree Freeman, Licensed Esthetician

@thebonafidedream

Every estie should invest in the “Keep Your Clients” Spa Strong course! I honestly feel like this course should be a part of the esthetics license curriculum because it’s that NECESSARY in this industry! This course is full of lots of gems & absolutely fuels you with the mindset & tools to retain clients FOREVER! M’Lisa & Royal's passion for building other esties up shows within just a few seconds of the start of this course. M’Lisa & royal will teach you how to secure clients before you even provide them an actual service. They will provide you the tools & skills it takes to keep clients for LIFE & to secure your client referrals! This course is guaranteed to put you in position to win & be a productive & successful bad ass esthetician! I’m so glad I invested in this exclusive course while it was available! Invest in yourself & take this course to not only learn how to build client retention but to also learn how to provide the best experience for your clients to secure their business & energy forever. M’Lisa will literally teach you how exactly you turn the average 1 or 2 visits only client into an every month/every week client!

Learn what needs to happen before you even treat your clients to help ensure that they'll want to return to you! This includes what the client sees online, their booking experience, consultation, and more. Learn to think like a client and be aware of what they'd want to see in their new, long-term esthetician!

There's more to the treatment than the treatment itself! Client retention is about more than just doing an excellent service. Find out what you should be doing at every appointment to maintain a great relationship with clients, prevent ghosting, and keep them excited and engaged with your services!

When a client leaves after their service is over, you shouldn't just forget about them until next time! Learn ways to stay at the top of your clients' minds, on track with their treatment plans, and interested in the other incredible services you have to offer by continuing to stay in touch and provide value!